Privacy Policy

PRIVACY POLICY

1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE RESPONSIBLE PERSON

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 Responsible for data processing on this website in terms of the General Data Protection Regulation (GDPR) is Shop Name. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser bar.

2. DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for purely informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser sends to our server (so-called "server log files"). When you access our website, we collect the following data, which are technically necessary for us to display the website to you:

Our visited website

Date and time of access Amount of data sent in bytes Source/reference from which you accessed the page Browser used Operating system used IP address used (if applicable: in anonymized form) The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There is no further disclosure or use of the data. However, we reserve the right to retrospectively check the server log files should specific indications of unlawful use become known.

3. COOKIES

To make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted at the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies (third-party cookies) to recognize your browser during your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If individual cookies implemented by us also process personal data, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

Under certain circumstances, we may work with advertising partners who help us make our internet offering more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and to decide on their acceptance individually or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers at the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en Safari: https://support.apple.com/kb/ph21411?locale=de_DE Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be restricted.

4. CONTACT

When contacting us (e.g., via a contact form or email), personal data is collected. The specific data collected through a contact form is evident from the respective form. This data is solely stored and used for the purpose of addressing your inquiry or communication and the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry according to Article 6(1)(f) of the GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR. Your data will be deleted after the final processing of your request, which occurs when the circumstances indicate that the matter in question has been conclusively clarified, and no legal retention obligations conflict.

5. DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACTUAL PROCESSING

According to Article 6(1)(b) of the GDPR, personal data continues to be collected and processed when you provide it to us to execute a contract or when opening a customer account. The data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the above-mentioned address of the data controller. We store and use the data you provide for the purpose of contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we will inform you accordingly.

6. USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Registration for our email newsletter

When you subscribe to our email newsletter, we regularly send you information about our offers. The mandatory information for sending the newsletter is solely your email address. Any additional data is voluntary and is used to address you personally. For sending the newsletter, we use the double opt-in procedure. This means that we will only send you an email newsletter once you have expressly confirmed to us that you consent to receive the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) of the GDPR. When registering for the newsletter, we store your IP address, as well as the date and time of registration entered by the internet service provider (ISP), to prevent any misuse of your email address at a later time. The data collected by us during registration for the newsletter will be used exclusively for the purpose of advertising in the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the data controller mentioned at the beginning. After unsubscribing, your email address will be promptly deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we will inform you accordingly.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. We do not need to obtain separate consent from you for this purpose. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Article 6(1)(f) of the GDPR. If you initially objected to the use of your email address for this purpose, no emails will be sent by us. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the data controller mentioned at the beginning. For this purpose, you only have to pay the transmission costs according to the basic tariffs. Upon receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

7. DATA PROCESSING FOR ORDER PROCESSING

7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Article 6(1)(b) of the GDPR.

7.2 Use of payment service providers (payment service providers)

  • Paypal When paying via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transmission is made in accordance with Article 6(1)(b) of the GDPR and only to the extent necessary for the payment processing.

For payment methods such as credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be forwarded to credit agencies based on PayPal's legitimate interest in determining your ability to pay in accordance with Article 6(1)(f) of the GDPR. PayPal uses the result of the credit assessment with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit assessment may include probability values (so-called score values). If score values are included in the result of the credit assessment, they are based on a scientifically recognized mathematical-statistical procedure. Address data is also included, among other things, but not exclusively, in the calculation of score values. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

  • SOFORT If you choose the payment method "SOFORT," the payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will forward your information provided during the ordering process, along with information about your order, in accordance with Article 6(1)(b) of the GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be forwarded exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. Further information on the data protection regulations of SOFORT can be found at the following internet address: https://www.klarna.com/sofort/datenschutz.

8. CONTACT FOR REVIEW REMINDERS

We will use your email address to send you a one-time reminder to review your order for the review system we use, provided that you have given us your explicit consent for this during or after your order, in accordance with Article 6(1)(a) of the GDPR. You can revoke your consent at any time by sending a message to the data controller.

9. USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution

Special additional customs clearance costs and/or import duties are not included in the price and are borne by the customer.

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To increase the protection of your data when visiting our website, these buttons are not unrestrictedly integrated as plugins but only as HTML links on the page. This type of integration ensures that when you visit a page of our website that contains such buttons, no connection is established with the servers of Facebook. If you click on the button, a new browser window will open, accessing the Facebook page where you can interact with the plugins there.

Facebook Inc., based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your related rights and privacy settings, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Google+ Plugins as Shariff Solution

Our website uses so-called social plugins ("plugins") of the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are not unrestrictedly integrated as plugins but only as HTML links on the page. This type of integration ensures that when you visit a page of our website that contains such buttons, no connection is established with the servers of Google+. If you click on the button, a new browser window will open, accessing the Google+ page where you can interact with the plugins there.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Google, as well as your related rights and privacy settings, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/

9.3 Instagram Plugin as Shariff Solution

Our website uses so-called social plugins ("plugins") of the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To increase the protection of your data when visiting our website, these buttons are not unrestrictedly integrated as plugins but only as HTML links on the page. This type of integration ensures that when you visit a page of our website that contains such buttons, no connection is established with the servers of Instagram. If you click on the button, a new browser window will open, accessing the Instagram page where you can interact with the plugins there.

Instagram LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your related rights and privacy settings, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/

10. ONLINE MARKETING

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Google collects data through a cookie ID to identify which ads are displayed in which browser and to prevent them from being displayed multiple times. The processing is based on our legitimate interest in the optimal marketing of our website according to Article 6(1)(f) of the GDPR.

In addition, DoubleClick can track conversions using cookie IDs that are related to ad requests. This occurs when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will obtain and store your IP address.

If you do not want to participate in this tracking process, you can disable cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads, although this setting will be deleted if you delete your cookies. Alternatively, you can obtain information from the Digital Advertising Alliance at www.aboutads.info about setting cookies and make settings for this purpose. Finally, you can set your browser to notify you when cookies are set and decide on a case-by-case basis whether to accept them, or you can generally exclude the acceptance of cookies. If you do not accept cookies, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For further information on Google DoubleClick's privacy policy, please visit: https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We pursue the interest of displaying advertisements to you that are of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ad served by Google AdWords. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers receive the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this use by disabling the Google conversion tracking cookie in your Internet browser under User Preferences. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising pursuant to Article 6(1)(f) of the GDPR.

Google LLC, based in the USA, is certified under the US-European Privacy Shield agreement, which ensures compliance with the level of data protection applicable in the EU.

For further information on Google's privacy policy, please visit: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by preventing them from being set by configuring your browser software accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain features of this website may not function properly or may be restricted if you disable the use of cookies.

11. Web Analytics Services

Google (Universal) Analytics

  • Google Universal Analytics: This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

  • Anonymization of IP Address: This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. Within member states of the European Union or other parties to the Agreement on the European Economic Area, your IP address will be shortened by Google before transmission. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.

  • Opt-Out Options: You can prevent the storage of cookies by adjusting your browser software accordingly. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google's collection and use of data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at the following link: Browser plug-in to disable Google Analytics.

  • Opt-Out Cookie: Alternatively, you can set an opt-out cookie by clicking on this link to prevent Google Analytics from collecting information on this website in the future.

  • Privacy: Google LLC complies with the EU-US Privacy Shield Framework.

  • Cross-Device Analysis: This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed using a user ID. Upon initial access to a page, the user is assigned a unique, permanent, and anonymized ID that is set across devices. This allows interaction data from different devices and sessions to be assigned to a single user. The user ID does not contain any personally identifiable information and does not transmit such information to Google.

12. Retargeting / Remarketing / Recommendation Advertising

Facebook Custom Audience via Pixel Method

This website uses the Facebook pixel of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). By granting explicit consent, user behavior can be tracked after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help optimize future advertising efforts. The collected data is anonymous to us and does not provide any conclusions about the identity of the users. However, Facebook stores and processes the data, enabling a connection to the respective user profile and allowing Facebook to use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy.

Users can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing operations are only carried out with the express consent of the user in accordance with Art. 6 Para. 1 lit. a GDPR. Consent to the use of the Facebook pixel may only be given by users who are older than 13 years. If you are younger, we ask you to obtain permission from your legal guardian. Facebook Inc. complies with the EU-US Privacy Shield Framework.

Google AdWords Remarketing

Our website uses the functions of Google AdWords Remarketing, enabling us to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising based on a pseudonymous cookie ID and the pages you visit. Further data processing only takes place if you have consented to Google linking your Internet and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. If you are logged in to Google during your visit to our website in this case, Google will use your data together with Google Analytics data to create and define target audience lists for cross-device remarketing. Your personal data is temporarily linked by Google with Google Analytics data in order to create target audiences. You can permanently disable the setting of cookies for advertising preferences by downloading and installing the browser plug-in available at the following link: Google Ad settings. Alternatively, you can obtain information about setting cookies and make settings regarding them from the Digital Advertising Alliance at www.aboutads.info. Finally, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited. Google LLC complies with the EU-US Privacy Shield Framework. Further information and the privacy policy regarding advertising and Google can be found here.

13. Rights of the Data Subject

13.1 Rights under Data Protection Law

Under the applicable data protection law, you have comprehensive rights as a data subject (rights to information and intervention), which we will inform you about below:

  • Right to Information according to Art. 15 GDPR: You have the right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the envisaged storage period or the criteria for determining the storage period, the existence of the right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the source of your data if it was not collected by us from you, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing, and your right to be informed of the guarantees under Art. 46 GDPR regarding the transfer of your data to third countries.

  • Right to Rectification according to Art. 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us.

  • Right to Erasure according to Art. 17 GDPR: You have the right to request the erasure of your personal data under the conditions of Art. 17(1) GDPR. However, this right does not exist, in particular, if processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims.

  • Right to Restriction of Processing according to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data contested by you is verified, if you oppose the erasure of your data due to unlawful processing and instead request the restriction of processing of your data, if you require your data for the establishment, exercise or defense of legal claims after we no longer need this data after achieving the purpose, or if you have objected to processing on grounds of your special situation as long as it is not yet determined whether our legitimate grounds outweigh yours.

  • Right to Information according to Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the latter is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

  • Right to Data Portability according to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission to another controller, provided that this is technically feasible.

  • Right to Withdraw Consent according to Art. 7(3) GDPR: You have the right to withdraw consent to the processing of data once given at any time for the future. In the event of withdrawal, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  • Right to Lodge a Complaint according to Art. 77 GDPR: If you believe that the processing of personal data concerning you violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

13.2 Right to Object

If we process your personal data based on our overriding legitimate interest within the framework of a balancing of interests, you have the right to object to this processing at any time for reasons arising from your particular situation.

If you exercise your right to object, we will cease processing the data concerned. However, further processing is reserved if we can prove compelling legitimate grounds for processing that outweigh your interests, fundamental rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

If your personal data are processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above.

If you exercise your right to object, we will cease processing the data concerned for direct marketing purposes.

14) DURATION OF THE STORAGE OF PERSONAL DATA

The duration of the storage of personal data is determined by the respective
respective statutory retention period (e.g. retention periods under commercial and tax law).
retention periods). After expiry of the period, the corresponding data is
routinely deleted if they are no longer required for contract fulfillment or contract initiation
contract fulfillment or contract initiation and/or we have no legitimate interest in the continued
in the continued storage.